Shipping Policy

Welcome to Trendygemsshop We are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand how we handle shipping, delivery times, costs, and more.

1. Processing Time

  • Orders are processed within 1-3 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Delivery Times

We offer several shipping options to meet your needs:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-4 business days
  • Overnight Shipping: 1-2 business days

Delivery times are estimates and may vary depending on your location and external factors.

3. Shipping Rates

Shipping rates are calculated at checkout based on your location and the shipping method selected. We occasionally offer free shipping promotions, so keep an eye out for those deals!

4. International Shipping

We ship internationally to many countries. International shipping times and rates vary depending on the destination. Please note that customers are responsible for any customs duties, taxes, or import fees that may apply.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through our website or the carrier's tracking service.

6. Shipping Restrictions

We do not ship to P.O. boxes or military APO/FPO addresses. If you have any special shipping requests, please contact our customer service team.

7. Lost or Damaged Packages

We are not responsible for lost or damaged packages. However, if your order is lost or arrives damaged, please contact us within 7 days of the delivery date, and we will assist you in filing a claim with the carrier.

8. Changes to Your Order

If you need to change or cancel your order, please contact us within 24 hours of placing the order. After 24 hours, we cannot guarantee that changes can be made as the order may already be processed.

9. Return to Sender

If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer is responsible for the cost of reshipping the package. We will contact you to confirm the correct address before reshipping.

We strive to provide the best shopping experience and appreciate your understanding and cooperation.